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Language, Literacy and Numeracy Tools – Interview Guide
Student Details

Interview purpose

To establish the background, motivation and general abilities of the student to inform what support The Unleashed Collective may provide. The interview is not intended to cause anxiety but to establish training options in which the student can feel supported and self-determining in completing the training. The interview is simply a tool in which The Unleashed Collective can identify the most appropriate learning and assessment strategies for each individual to complete.


The student should be reassured that all information will be treated in the strictest of confidence. The information will not be disclosed beyond the interviewer unless agreed to by the student.

Vocational background

The student should be asked to provide a short description of their vocational background to establish the type of work previously engaged in.

Language skills

The student should be asked if they have any difficulty communicating verbally. Do people often misunderstand them? Do they have difficulty understanding others?

Literacy skills

The student should be asked their specific background in writing. How have they coped when they are required to write at work? Do they use a computer to assist them? What type of reading do they prefer? Do they read the paper?

Numeracy skills

The student should be asked their specific background in using numbers. Can they count adequately? Can they perform basic addition and subtraction? Can they use a calculator? How do they cope at work when they need to calculate something or use numbers?

Support preferences

Ask the student what type of support they consider would be helpful in undertaking the training. Outline the support that is available.

Motivation level

Ask the student how committed they are to accept and use the support services offered. Are they willing to take the course over a longer duration than others to participate in the support services offered?

Responsiveness to referral

Ask the student if they are willing to participate in specific language, literacy and numeracy training by another training provider in order to prepare them to undertake the training with The Unleashed Collective. Are they prepared to meet any financial cost of this training?

Student Details


The Unleashed Collective is here to offer you maximum assistance throughout your training experience. Many of the units which form part of the selected course require that you have adequate comprehension and writing skills in order to achieve competence. This assessment provides a method of assessing these skill levels and aims to help us determine the learning approach that is most suited to your specific needs.

The Unleashed Collective will review your assessment results together with the information gathered during your interview. If your skills do not meet the entry requirements, The Unleashed Collective may decide to refer you to another training provider for specific training in language, literacy and numeracy. The Unleashed Collective can provide you with a list of providers who have the expertise to maximise your learning opportunity. 

This strategy has been implemented to ensure that you are given the best opportunity to achieve competence and ultimately obtain the skills in your chosen field. A large degree of consultant was sought in developing this preliminary assessment tool. We wish you every success in your assessment.

Activity One

Read the following information out loud then write down a summary of the information in the space provided.

Using clean equipment and clothing

Contamination of food with micro-organisms can be avoided by using clean equipment, plates or containers. 

Where possible, clean equipment should be used, rather than hands, to pick up food.

Wearing clean clothes or covering clothes with a clean apron or overall will help prevent bacteria from clothes, contaminating food being prepared.

Activity Two

Read the following information out loud then write down a summary of the information in the space provided.

A food business must:

Systematically examine all of its food handling operations in order to identify the potential hazards that may reasonably be expected to occur;

If one or more hazards are identified, develop and implement a food safety program to control the hazard or hazards;

Set out the food safety program in a written document and retain that document at the food premises;

Comply with the food safety program; and

Conduct a review of the food safety program at least annually to ensure its adequacy.

Activity Three

Read the following information to yourself and answer the question below:

Cleaning and sanitising are different. Cleaning removes the dirt from a surface. Thorough cleaning is generally sufficient for home kitchens. Sanitising reduces the number of micro-organisms on a surface that has been cleaned. Most chemical sanitisers are only effective if the surface is cleaned first. They should only be used as stated on their label.

In commercial food premises it is necessary to sanitise benches and equipment due to the greater risk of food poisoning. There are two main ways to sanitise in commercial premises:

Using a dish or glass washer that uses high water temperatures, for example, 75ºC or above for a minimum of 10 seconds. Do not rinse by hand at these temperatures as they can cause serious burns to the body.

Using a chemical sanitiser, for example bleach solution (sodium hypochlorite).

Activity Four

Please answer the following questions. You may use a calculator if you wish.

Are you able to record videos and upload your video?
Are you able to access Facebook and Facebook Groups?
Do you use Messenger and/or Zoom?
Have you accessed a learning platform in the past?
Do you use a PC or a MAC as you main researching and typing tool?
Can you use WORD documents and PDFs?

LLN State your opinion

Target core skills


This task covers:

  • Writing at Level 3 or 4, depending on the response


  • Oral communication (Speaking) at Level 3 or 4 depending on the response.

Target audience

This is a generic task.

Content coverage

This task is an open-ended writing or speaking task designed to assess a candidate’s ability to communicate an opinion:

  • using an appropriate structure and layout and including appropriate vocabulary, grammatical structure and text conventions OR

  • using appropriate structures and strategies in a spoken text.

Instructions to assessor

This task can be delivered as a writing or speaking task. This task requires the candidate to:

  • choose a topic from the list provided

  • respond to the topic in a text made up of paragraphs using appropriate spelling and grammar OR

respond to the topic in a spoken text that addresses audience and purpose, register, cohesion and structure, grammar, vocabulary, pronunciation and non-verbal communication

  • If it is a writing task, encourage the candidate to plan their writing and then to proof read it. I it is a speaking task encourage the candidate to plan their spoken delivery and work from notes

  • This task is most appropriate for Levels 3 and 4. When preparing the candidate for the task it would be wise to give some parameters around complexity and length (minimum ¾ page writing or minimum 3 minutes speaking).

ACSF mapping

No numbering

3.05 or 4.05  Personal and community,

3.06 or 4.06  Workplace and employment and/or

3.07 or 4.07  Education and training

State your opinion 

Choose one of the following topics and write as much as you can. 

  • Working with diverse people is part of my industry

  • Understanding legislation is an essential part of the work I do

  • The work I do should be carried out in an inclusive manner

Use paragraphs and correct spelling and grammar. Check with your assessor if you need clarification. You many use the computer if you need to. Remember to plan your work before you start and to check your work before you finish.


Choose one of the following topics and write as much as you can. 

  • All acts of civil celebrancy should be nationally recognised qualifications, not just marriage celebrancy. 

  • The Marriage Act 1961 is in place to ensure legislation is followed by those participating in and facilitating marriages in Australia. 

  • Marriage in Australia is available to all in an inclusive way. 

  • Legalised same sex marriage should be a right around the world.

Use paragraphs and correct spelling and grammar. Check with your assessor if you need clarification. You may use the computer if you need to. Remember to plan your work before you start and to check your work before you finish.




Choose one of the following topics and deliver a talk with your assessor as the audience.

  • Funeral celebrants should not perform marriage ceremonies.

  • A Code of Practice for Marriage Celebrants is in place because….

  • Relationship Education is important because to strengthens relationships.

  • Marriage is just two people getting married.

Prepare for your talk by making notes that you can refer to while you are speaking. Think about the audience, about how you are going to structure your talk and about the vocabulary that you will use. When you are giving your talk refer to your notes and think about your pronunciation, the appropriate flow of your speech and using appropriate gestures and stress to convey your meaning.

Thanks for applying!

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